---
title: Results | Vinay Agrawal | The Fountainhead Advisors
description: "Five case studies: $10M+ cost reduction in nine months, $5M from AI-enabled order management, a UK bank integration, and more. Situation, diagnosis, what changed, result."
---

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# Five situations, the diagnosis that mattered, and what changed.

Each case follows the same four parts: the situation, the diagnosis, what changed, and the result. The numbers are finance-validated wherever the engagement allowed it.

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Organizations I've worked for and with

![Procter & Gamble](https://www.fountainheadltd.com/hs-fs/hubfs/PandG-1.png?width=130&height=100&name=PandG-1.png)

![Koch Engineered Solutions](https://www.fountainheadltd.com/hs-fs/hubfs/KES.png?width=265&height=100&name=KES.png)

![JPMorgan Chase](https://www.fountainheadltd.com/hs-fs/hubfs/Chase-1.png?width=113&height=100&name=Chase-1.png)

![Capital One](https://www.fountainheadltd.com/hs-fs/hubfs/Capital%20One.png?width=271&height=100&name=Capital%20One.png)

![Lloyds Bank](https://www.fountainheadltd.com/hs-fs/hubfs/Lloyds%20Bank.png?width=120&height=100&name=Lloyds%20Bank.png)

![Kimberly-Clark](https://www.fountainheadltd.com/hs-fs/hubfs/Kimberly-Clark.png?width=110&height=100&name=Kimberly-Clark.png)

$10M+

Annual cost reduction in nine months, industrial AI venture inside Koch

$5M

Annual savings and 40%+ throughput, AI-enabled order management, global consumer goods

20 → 1

Days to resolve a complaint, UK retail bank post-merger integration

13%

B2B sales funnel improvement, $20B consumer lending business (Capital One)

### 01 / Investor-backed industrial AI venture inside Koch

**Situation:** A two-year-old venture burning $30–40M a year, building a SaaS digital twin to assess industrial asset and process health. I was brought in to fix product management.

**Diagnosis:** The problem was organizational, not technical. The venture was scaling before product-market fit, and every customer request reached the roadmap. The product worked as a monitoring tool, but customers relied on engineers to interpret what it flagged.

**What changed:** Mandate widened within 30 days to the full organization. Portfolio rationalized; teams restructured from 100+ to about 60 FTE; agile replaced 18-month waterfall cycles.

**Result:** $10M+ finance-validated annual cost reduction in nine months, and the delivery cycle cut from 18 months to 3. When customer research showed the SaaS thesis had no market, I recommended winding the venture down before more capital was committed: products retired, operations closed, every employee redeployed elsewhere in Koch. The freed capital funded a pivot to embedded analytics in Koch's core equipment business.

### 02 / Global consumer goods: AI-enabled order management

**Situation:** A stalled program to unify order management across three enterprise platforms.

**Diagnosis:** The first automation was built against SOPs, not real order flow. It was templates presented as AI, and it broke on real-world variation.

**What changed:** As-is mapping, then a rebuild as a learning system with human-in-the-loop feedback, led with a 40+ person international team.

**Result:** $5M annual savings, 40%+ throughput, zero-touch processing on validated orders, and 500+ users across North America, Latin America and Europe.

### 03 / UK retail bank: post-merger integration

**Situation:** Integration of two leading UK retail banks under regulatory scrutiny.

**What changed:** I designed and led a 25-person integration program, consolidated the complaints operation, and wrote the enterprise risk methodology the CRO approved.

**Result:** Complaint resolution cut from 20 days to 1; repeat complaints down 50%; 25+ sites consolidated to fewer than 10; FSA approval secured.

### 04 / $20B consumer lending business: field sales platform (Capital One)

**Situation:** A product team delivering small, reactive fixes with no game-changers.

**Diagnosis:** Kanban and the loudest users were setting the agenda.

**What changed:** Moved to Scrum and rebuilt the design council to include high and low performers, metro and rural markets.

**Result:** 1.5 hours of daily planning returned to each of 150+ associates, and an invitation to present at Dreamforce. A follow-on B2B platform, Dealer Navigator, delivered a 13% sales funnel improvement.

### 05 / Manufacturing network: capacity and footprint (P&G)

**Situation:** Repackaging a product portfolio across 30+ lines at four sites.

**Diagnosis:** Dedicated lines sat idle about 30% of the time because size changeovers took two to three days.

**What changed:** Redesigned three part families for quick change, cutting changeovers from days to hours.

**Result:** 20% excess capacity identified, a four-to-three site consolidation, and the $8M program delivered three months early and 20% under budget.

[See how I work →](https://www.fountainheadltd.com/approach?hsLang=en)

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# The Fountainhead Advisors LLC

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- [About](https://www.fountainheadltd.com/aboutus?hsLang=en)
- [Contact](https://www.fountainheadltd.com/contact-us?hsLang=en)

<https://www.linkedin.com/in/vinay-agrawal/>

---

Operating partner and transformation executive. People, process and technology, not financial engineering.

© 2026 The Fountainhead Advisors LLC · Dallas–Fort Worth · [Vinay@FountainheadLtd.com](mailto:Vinay@FountainheadLtd.com)